As heavy rains continue throughout the state, the Pennsylvania Public Utility Commission (PUC) is providing tips on how to deal with utilities issues for those residents experiencing flooding.

The PUC offers the following tips for residents during a power outage:

Downed power lines

• Don’t touch or get near any fallen lines.
• Stay away from objects or puddles in contact with downed power lines.
• Notify the utility company.
• Never try to remove trees or limbs from power lines.

 
Flooding and electric power

• Avoid downed utility lines and standing water because “hot wires” could exist below the water line.
• If your home has sustained flood or water damage, and you can safely get to the main breaker or fuse box, turn off the power.
• Do not turn off the power if you are wet or standing in water.
• If electrical service has not been disconnected at the home, avoid standing water, again there may be some live wires below the water line.
• Submerged fuse boxes and all of their contents should be replaced. In rare instances you may allow time for drying and then spray them with contact cleaner or lubricant.
• It is best to have your electric system inspected by a licensed electrician before turning it back on.

Flooding and natural gas safety 

• If your house has flooded and any of your natural gas appliances (including furnaces, boilers, water heaters and dryers) have been affected, they may not be safe to use. Contact a licensed gas technician or HVAC contractor for an inspection.
   
• If you smell gas, or if flood waters have risen above your gas meter and regulator set, call 911 or your gas company immediately.

The Pennsylvania Public Utility Commission balances the needs of consumers and utilities to ensure safe and reliable utility service at reasonable rates; protect the public interest; educate consumers to make independent and informed utility choices; further economic development; and foster new technologies and competitive markets in an environmentally sound manner.