PA Legal Aid Network, Inc. (PLAN) recognizes the importance of protecting the privacy of your personal information, and we have prepared this Privacy Policy to provide you with important information about our privacy practices. PLAN does not knowingly collect or maintain any personal information from children under the age of 13 and no part of the website is designed with the purpose of attracting any person under age 13.

This Privacy Policy covers the following:

Information We Collect

You do not have to provide Personal Information to visit or use the PLAN website.

Personal information includes information such as your name, address, telephone number, email address, street address, credit card number and credit card expiration date. 

PLAN or a third party vendor engaged by PLAN collects Personal Information only when you voluntarily and affirmatively provide it on the PLAN website, such as during an online transaction to make donations; apply for a job, internship or a fellowship; complete registrations for events; complete surveys; or submit inquiries to us using the “Contact Us” section of the Website.

When you make online donations or payments on the website your information will be processed by a third party vendor. The Privacy Policy of our third party vendors are available for review before providing your personal information at:

• Click & Pledge:  https://clickandpledge.com/privacy/
• Constant Contact:  https://endurance.clarip.com/privacycenter/?brand=ctct 
• Frontstream: https://www.frontstream.com/privacy-policy

The Types of Information we collect includes:

• Non-personally identifiable information

PLAN collects non-personally identifiable information about you whenever you visit our website. Such information may include the Internet Protocol (IP) address of the computer you used, the type of browser and operating system you used, the date and time you visited the Website, the Internet address of the site from which you linked to the website, and which pages you viewed on the website.

• Web browser cookies

The website may use cookies, small amounts of data that is sent to your browser from a web server and stored on your computer's hard drive, to enhance your experience with the website. We may also use cookies to measure aggregate web statistics, such as collecting the number of users to the website, the number of repeat users and the most popular webpages visited.

PLAN does not use cookies to track user activity on an individual basis. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, however, some features of the website may not function properly or may require you to reenter previously submitted information.

• Personally identifiable information

PLAN collects personally identifiable information (such as names, email addresses, mailing addresses) from users when they voluntarily provide such information to us such as during an online transaction to make donations; apply for a job, internship or a fellowship; complete registrations for events; complete surveys; or submit inquiries to us using the “Contact Us” section of the Website.

How We Uses the Information that Is Collected

PLAN uses user personal information to better understand how users use the website so that we can improve the website and its offerings.

PLAN also uses user personal information for the purpose for which the user provides the information, such as responding to inquiries, to process a donation or event registration, or to otherwise fulfill a request.

If you provide PLAN with your email address and/or mailing address, PLAN may add you to its email and/or mailing list, as applicable, and may contact you with information that we think will be of interest to you.

If at any time you wish to stop receiving communications from PLAN, please follow the unsubscribe instructions at the bottom of any email PLAN sends you, or send PLAN an email at webmaster@paleglaid.net and ask to be removed from PLAN’s distribution lists.

How We Keep your Information Secure

PLAN has appropriate data collection, storage and processing practices and security measures in place to protect the data and information you provide. We are committed to protecting and securing your information from misuse. However, please recognize that email is not a secure method of communication, so you should not include sensitive information in any email you send to us.

All donation and payment transactions are handled by third party vendors.

Click & Pledge is a PCI Level 1 provider that adheres to a large number of security requirements to maintain their certification. Information about their security practices is available on their website at https://clickandpledge.com/about/our-security/. 

The security of Constant Contact is modelled on a ‘defense in depth’ approach on multiple levels, including Physical, Network, Host, Software, and User Account Security. Constant Contact maintains internal security policies and standards in support of its ongoing operations. Information on their security practices is available on their website at https://www.constantcontact.com/legal/security. 

Frontstream (Panorama) provides secure, PCI Level-1 compliant and tokenized processing and distribution built to ensure security of data-at-rest and over-the-air, reduce data breach risk and prevent fraud. Information on Frontstream Payments technology is availabe on their website at https://www.frontstreampayments.com/

Sharing of Information

PLAN uses third party service providers to help it operate its organization and the website, or administer activities, such as registering for conferences and other events and collecting donations online. PLAN may share user information with these third parties for those limited purposes but requires that such third parties protect the confidentiality of your information and use it for no other purpose.

Third Party Websites

PLAN may provide links from our website to other websites. We do not control the content or links that appear on these third party websites and are not responsible for the practices employed by websites linked to or from our website. These websites and services have their own privacy policies. Use of any other website, including websites that have a link to or from PLAN’s website, is subject to that website’s own terms and policies. This Privacy Policy covers only information collected through the use of PLAN’s website.

Changes to this Privacy Policy

PLAN may update this Privacy Policy at any time. The Last Updated date at the bottom of this page indicates when this Privacy Policy was last revised. PLAN encourages users to frequently check this page for any changes to stay informed about what information PLAN collects and how it uses that information. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of any modifications since your last visit.

Your Acceptance of These Terms

By using this website, you agree to accept the terms of this Privacy Policy. If you do not agree to this policy, please do not use the website. Your continued use of the website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Contacting PLAN

If you have any questions about this Privacy Policy or anything relating to the website, please contact PLAN at webmaster@palegalaid.net or by directing correspondence to:

Pennsylvania Legal Aid Network, Inc.
118 Locust Street
Harrisburg, PA 17101
United States of America

Last Updated:  01/12/2023